Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder coming from your local delivery service and might like to cancel your order, first check your email and/or spam filtration to ensure you clicked on the correct shipping address and/or LINK. Once this provides been done, if you are nevertheless thinking about continuing, simply answer the e-mail with the details of your request and you will greatly appreciate virtually any assistance you may possibly offer. For technological issues, you may possibly need to get in touch with customer service via their particular contact number: (Toll Free). Alternatively, if you have any some other questions, you may send us a great email and all of us will try our best to assist you.
Your package will arrive at your own door within seven to ten working days. Take note of which shipping times might vary from a single courier company to another. Therefore, it is, usually preferable to purchase with a reputable company. To assist ensure your package arrives safely, we all always advise of which you sign your current parcel’s “Thanks For Sending” section mainly because it arrives. Your nearby delivery services are required to clearly display this signature bank confirmation on all sent items, which include Element Vape goods.
When your parcel is here at your entrance, you will need to collect this as soon because possible. This will be normally done simply by completing a self-addressed, stamped envelope together with your return address and tracking quantity. Upon arrival, keep your unit is fully charged and well prepared to begin using it immediately. Tend not to wait around for your Aspect Vape product in order to warm up; this can not be stressed enough, especially in the case regarding rechargeable batteries.
As outlined in the above paragraph, when shipping in order to UK residents, delivery will probably be facilitated simply by among our nationwide network of courier companies, such as DPD, FED EX or UPS — but please enable for additional charges to be used into consideration when placing your buy. Customers located within just the Republic of eire are not allowed to buy online. In most cases, customers located within the Republic of Ireland in europe will be unable to purchase the item by using credit playing cards or debit cards. We are currently going through some issues along with credit card fraud in The european countries and certain instances, payments made applying these methods may possibly be declined or reversed. In inclusion, all deliveries to be able to EU customers might be subject to fees and import duties.
Any time shipping internationally, please note that traditions procedures are really time-consuming and often require the assistance of a good independent customs agent. In the case of an imported product, delivery occasions will be dependent on your courier’s international delivery support and transit times may greatly go beyond our internal delivery estimates. In case you are unsure of expected transportation times, please contact us immediately. Worldwide orders will typically arrive within 3 to 5 business days right after payment has recently been received.
For all those questions relating to this matter, make sure you note that all queries should be aimed towards our company headquarters. Should a person need for making changes or inquire about our services in general, you could do so in anytime during company hours, Monday via Friday, except Saturday, Wednesday, and Thursday night. Should you possess any other queries, you can both contact our consumer service team or perhaps one of our sales representatives at the main office. If you prefer to spot your order on-line, you are pleasant to visit our website and follow the simple instructions offered. All billing in addition to ordering information will be provided at the click of a button.
As always, we strongly suggest that all podsmall purchases be paid with regard to in full before shipping and delivery or delivery of products. Any changes to shipping or even delivery policies will probably be clearly indicated after receipt of transaction. In the event of a problem in any merchandise, please contact us all right away for any return or alternative. As long because your satisfaction will be our most important, all of us will work with you to definitely make positive that you have the very best electronic products available.